Are the products sold on Hypedfam original?
All products sold on Hypedfam are authentic. We check all items before shipping to ensure their authenticity.

Shipping & Deliveries

How do shipments work?
We normally ship orders via FEMA or CTT for national shipments and via UPS or DHL for international shipments. Shipments normally take between 3-10 business days. Our items labeled 'EXPRESS 48H' will be delivered within a maximum of two working days. This is because they are already in stock with us. When you order on our website, you will receive an email with your order number. If we do not have the item in stock, we will search our reseller network, once found, it will be transported to us, once received it will be authenticated and verified. Then, we send the order to your address and you will receive another email with the tracking number. Once you receive this email, you will receive the order the next day.

Size Guide

How do I know what my size is?
To find out your usual size, we generally advise you to use the size you wear in Nike as a comparison. Normally shoes from luxury brands fit larger. Each model may be different, like Yeezy and Air Force, but if you need any help don't hesitate to ask, write to Chat Bot or contact us on Instagram.

Exchanges & Returns

Is it possible to return an item?
Yes, you can return your order up to 14 days since you received it. We will issue a refund as long as the item has not been used and is returned in the same way it was sent. Once the return is received and processed, the refund is made within 24 to 48 hours in the same way the payment was made. The customer is responsible for return shipping costs.

Payment methods

How can I make payment?
We accept payment by Apple Pay, Google Pay, Shop Pay, card (Visa, MasterCard, Amex or other debit card), MB Way, Multibanco and Paypal. It is also possible to pay with Klarna, 3 interest-free installments. Hidden Discount Code: se93rxcw

About Us & Customer Support

How can I contact you?
Very easy: you have several options, via our Instagram, Chat Bot, E-Mail or Contact Form on our website.